Hey there! Presale codes are for members of the Kid Rock Congregation. We are not showing anyone by your email address in the KRC. If you would like to become a member visit http://www.kidrock.com/become-a-member/ (please know that becoming a member does not guarantee tickets especially since presale tickets have already gone on sale).
If you are already a member it sounds like you may be using different email addresses on The KRC and KidRock.com. You will need to update your account so they are both using the same email and password. Yo can do this at http://www.kidrock.com/edit-account/
Let me know if I can help with anything else!