I still do not have my pre-ordered Rebel Soul cd! Last album was pre-ordered and arrived the Friday before the release date, so my expectation was the same for this album. When I didn't receive it then, I at least thought it would be here the day of, or day after the release date. After writting an email to customer service, I have yet to receive a response. Very unhappy and dissatisfied with everything this time around. Seems like Kid Rock and his organization are becoming very unappreciative of the fans, as I have never had an experience like this in the past! I could have easily bought the cd the day it was released, and for a cheaper price, but decided to go the pre-order route because of my past experience. VERY UPSET!!!!!!!