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FURIOUS FANS WHO GOT SCREWED ON PRE-SALE MON 11/22

  • Mrs Cedar Michigan's picture
    FURIOUS FANS WHO GOT SCREWED ON PRE-SALE MON 11/22
    Mrs Cedar Michigan says (27 Nov '10)

     

    I wanted to reach out to someone and tell you about my recent experience trying to purchase Pre-Sale tickets on Monday 11/22/10, for Kids Birthday Bash at Ford Field on 1/15....

     

    At 2:50p on Monday 11/22, I sat ready at my computer, credit card in hand...ready to purchase 2 tickets to the show.... at 3p the "Buy Tickets" button popped up. After I clicked the button, a page containing the seating chart tried and tried to load... It took several "re-freshes" and several minutes to load... (I have 8g of memory on my computer, so I know it wasn't an issue on my end..."

    by the time the seating chart loaded, and I was able to type in how many tickets I wanted, my request came back as, "Sorry, there are not 2 seats available together in that price range...at this time it was about 3:05p.....so I continually tried different sections... same answer "Sorry, there are not 2 seats available together in that price range" and by 3:08 all the repeated requests, and re-waiting for the seating chart to load... everything came back as sold out.....

    3:08.....and it appeared all the pre-sale tickets were gone......

    I was so disappointed......and extremely peeved that Artist Arena ticketing system wasn't smoother..

    The next day I checked ebay, wondering if any of the 1/15 Ford Field tickets had made it on an auction yet...and oh ya ...there were plenty to choose from. Alot of them had section, row numbers, etc... so I pulled up a yahoo search page to see if I could find a Ford Field Seating Chart... While browsing for that, I ran across web sites: gruvr.com, ticketstogo.com . I clicked on gruvr.com... TONS of tickets for the Kid 1/15 show! Tickets that were only supposed to be Pre-sale to FANS. Days before tickets were supposed to be available to the general public (Fri 11/26 10am) ! I couldn't believe it! ...AND, all the tickets I saw, were $100 more per ticket... Click on the "Tickets" button on gruvr.com web page. Towards the bottom of the page on the left hand side it says: " Powered by TicketsNow.... a TicketMaster Company..."

    Are you kidding me?! So, let me get this straight.....TicketMaster sells the original ticket, somehow gruvr.com gets a huge amount of pre-sale tickets, they tack on $100 extra per ticket... gruvr.com is run by a Ticketmaster company... Do the math... Ticketmaster is selling the ticket twice. While me, a fan who just wants to see my fave Michigan boy, lost out on 2 pre-sale tickets after just eight minutes of sale...

    I was so upset, and disappointed.... Seeing Kid in concert makes the short list, of things in my life that truly make me happy... I am so upset about the whole situation...this is just dirty business... I decided not to buy tickets at all... I am sorry, Kid. I will ALWAYS remain a fan... I have enjoyed listening to your life, thru your music.... Anger, Disappointment, Happiness, Pride...its all there..... But I am going to think twice next time before I try to move mountains to make it to a live show again...

     

    Sincerely,

     

    Sonya Wurm    Cedar, MI

    3
    Filed Under: Questions
Mrs Cedar Michigan's picture
on Sat, 11/27/2010 - 1:34pm

 

I wanted to reach out to someone and tell you about my recent experience trying to purchase Pre-Sale tickets on Monday 11/22/10, for Kids Birthday Bash at Ford Field on 1/15....

 

At 2:50p on Monday 11/22, I sat ready at my computer, credit card in hand...ready to purchase 2 tickets to the show.... at 3p the "Buy Tickets" button popped up. After I clicked the button, a page containing the seating chart tried and tried to load... It took several "re-freshes" and several minutes to load... (I have 8g of memory on my computer, so I know it wasn't an issue on my end..."

by the time the seating chart loaded, and I was able to type in how many tickets I wanted, my request came back as, "Sorry, there are not 2 seats available together in that price range...at this time it was about 3:05p.....so I continually tried different sections... same answer "Sorry, there are not 2 seats available together in that price range" and by 3:08 all the repeated requests, and re-waiting for the seating chart to load... everything came back as sold out.....

3:08.....and it appeared all the pre-sale tickets were gone......

I was so disappointed......and extremely peeved that Artist Arena ticketing system wasn't smoother..

The next day I checked ebay, wondering if any of the 1/15 Ford Field tickets had made it on an auction yet...and oh ya ...there were plenty to choose from. Alot of them had section, row numbers, etc... so I pulled up a yahoo search page to see if I could find a Ford Field Seating Chart... While browsing for that, I ran across web sites: gruvr.com, ticketstogo.com . I clicked on gruvr.com... TONS of tickets for the Kid 1/15 show! Tickets that were only supposed to be Pre-sale to FANS. Days before tickets were supposed to be available to the general public (Fri 11/26 10am) ! I couldn't believe it! ...AND, all the tickets I saw, were $100 more per ticket... Click on the "Tickets" button on gruvr.com web page. Towards the bottom of the page on the left hand side it says: " Powered by TicketsNow.... a TicketMaster Company..."

Are you kidding me?! So, let me get this straight.....TicketMaster sells the original ticket, somehow gruvr.com gets a huge amount of pre-sale tickets, they tack on $100 extra per ticket... gruvr.com is run by a Ticketmaster company... Do the math... Ticketmaster is selling the ticket twice. While me, a fan who just wants to see my fave Michigan boy, lost out on 2 pre-sale tickets after just eight minutes of sale...

I was so upset, and disappointed.... Seeing Kid in concert makes the short list, of things in my life that truly make me happy... I am so upset about the whole situation...this is just dirty business... I decided not to buy tickets at all... I am sorry, Kid. I will ALWAYS remain a fan... I have enjoyed listening to your life, thru your music.... Anger, Disappointment, Happiness, Pride...its all there..... But I am going to think twice next time before I try to move mountains to make it to a live show again...

 

Sincerely,

 

Sonya Wurm    Cedar, MI

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Vicrich's picture

I'm in the same situation!!! I'm not a happy girl!!!!!!!!!

Vicki Richardson

Deborah_32's picture

All of this is too bad. In the olden days ya went down to the place where the artist was playing and bought your tickets there and a limited amount of tickets you could buy. They should bring that back and forget buying on line we did it then we could do it again. Least you get your tickets and those crooks not ripping you off. There will always be sculpers but this may help cut down those crooks.

thunderation's picture

I had the same problem. Needless to say no tickets for me either. Now I am trying to get tickets for the Saginaw show at the Dow and so far Ticketmaster's posting is that the Dow event is no longer in its database. Frustrated to say the least!!